In the digital world of today, it’s impossible to run any business without a mobile application. But developing multiple apps for different platforms is challenging and expensive. 2020 saw a surge in mobile adoption as consumers went mobile to learn, work, and shop to cope up with the pandemic. The spending on mobile apps touched… Continue reading Hybrid Apps or Cross-Platform? The right strategy for Retail Mobile Apps in 2021
2020 has taught us a lot, and among the lessons learned the biggest was the one on social cohesion. It taught us how important it was to restore the in-person sentiment albeit digitally to keep the customer experience delightfully engaging even in these trying times. Brands like Whole Foods for instance, recently went digital to empower customers… Continue reading Rich-Immersive Experiences Driven by AR/VR
The year 2020 has been a year of learning for all industries. The unprecedented scale and reach of the pandemic encompassing the world impacted every region and industry. Retail in the United States is no different. Sales dropped from $5.47 trillion in 2019 to $4.89 trillion in 2020 due to the virus and restrictions to… Continue reading Why retail should dovetail cloud for success?
From the very beginning, businesses have always aimed to deliver the finest customer experience. Conversations between brands and consumers got more personal with time and modern technologies provided them the much-needed platform to connect and communicate. So much so that brands now know you like the back of their hand. Retailers worldwide have been leveraging… Continue reading 5 Ways AI and Chatbots Will Transform Retail in 2021
2020 pivoted the world to everything digital. Everything-from-home became the new norm, and we reimagined new ways to function this year. It was no different for shopping – eCommerce came to everybody’s rescue. Although online shopping is not new, it took center stage. Consumer-facing technology saved the day, and digital payments, telehealth, cloud-native apps, etc.,… Continue reading Technology Trends That Will Reshape Retail in 2021
With the change in consumer palettes for healthier food options, smaller convenience stores and retail outlets are seeing a surge in demand for healthy, organic, hot and cold food, and grocery choices. During the 1990’s, multinational grocers took over the retail market and most believed that the small family-owned, mom & pop shops would die… Continue reading Back to the Store – New Opportunities for Retail ISVs