Property Management Technology Trends 2021

A look at how the use of latest property management technology trends are helping real estate firms to thrive through the post-pandemic season

With the pandemic refusing to slow down, it is difficult to predict what the future will be like. But as Winston Churchill said, “Never let a good crisis go to waste.” Despite the economic slowdown and an achingly slow market, the pandemic has given us some serious lessons in resilience. The property sector is no different and was quick to alter its ways to match steps with others through digital adoption.

The use of technology in property management have given property managers the much-needed traction to grow their business while improving operational efficiencies and streamlining processes. With these technologies at the helm, property managers must match the latest trends to mitigate risks and create opportunities.

The real estate market globally is predicted to touch $ 4,263.7 billion1 by 2025, while the global property management market size in 2020 was $ 13.88 billion. Technology applications are currently being used for everything from rent collection and maintenance requests to accounting and sales. The tech portfolio is continuously swelling, giving them greater power and impetus to manage their business. While 86% of respondents2 in a survey saw digital & technology innovation as an opportunity, 49% expect to collaborate with an existing or new supplier to enhance their technological innovation capability.

So let’s dive in to know the latest property management tech trends or proptech trends that are currently changing the tide for the property sector.

  1. Greater convenience with cloud-based technology

Thanks to the cloud, real estate stakeholders can access data on a particular property from wherever they are, thereby saving a significant amount of time and effort. Cloud computing with SaaS (Software-as-a-Service) integrated services that operate on a subscription-based model is emerging as a preferred option. SaaS solutions simplify tedious processes by automating workflows to manage property portfolios efficiently.

What’s more, the SaaS model is also ideal for legacy systems to ensure multi-vendor device compatibility. Property managers often leverage SaaS solutions to integrate advanced payment systems in their property management solutions to simplify and accelerate transactions.

WeWork, a leader in providing shared and private working spaces for tech startups, allows you to specify the desired parameters and locations through their online platform. With niche services, this category is called SpaaS (Space-as-a-Service) that provides tenants everything they need. Companies like Spaceos offer a fine blend of tech and tools through a cloud-based SaaS platform that allows you to manage everything in a hybrid workplace.

  1. Energy and cost savings with smarter homes

The concept of ‘smart’ homes or smart buildings caught on pretty quickly for the sheer convenience they gave to residents. These homes were made extremely intelligent with home automation to ensure comfort, safety, and efficiency from the very beginning.

Millennials and Gen-Z residents are now used to living in such homes, and anything less will not cut ice. Right from opening and closing of doors to switching on the lights and air conditioning, everything can be managed with a remote control device.

Intelligent thermostats and HVAC help save energy and predict your bills based on usage, while sensors and integrated systems ensure security. And of course, there’s Alexa showing us more intuitive ways to control lights and devices with voice commands.

WeMaintain, for instance, has been using tech to place sensors onto elevators to enhance efficiency, drive cost savings in commercial buildings, and even help owners make greener decisions. Says Benoit Dupont, cofounder of WeMaintain, “If you know when people are moving into the building with the elevator, and at which floor they’re stopping, you can compare that to the heating systems. So if a building turns its heating on at 6 am, but really people only start using it from 9 am, that’s three hours of heat that could be saved.”

  1. Enhanced security with automated security systems

The growing need for security is driving modern homes to have automated access systems. Access control technologies ensure that you are able to guard a property with just a few clicks. Area surveillance via drones is becoming increasingly common too. In fact, drone technology is being used extensively to record everything around high-rise commercial properties due to its ability to capture extraordinary aerial imagery.

Motorola recently acquired LA-based proptech startup Openpath that specializes in touchless, cloud-based access control and safety automation. Its solutions with remote management capabilities ensure powerful safety for every door. Instead of a key card, the automated security systems rely on smartphones and face recognition to authorize access.

It also helps in contactless visitor management to ensure deliveries are handled securely 24/7. With its two-way video intercom and video conferencing facility that enables visual verification of visitors or deliveries before granting access, the company is playing a huge role in property management. Its advanced capabilities facilitate remote monitoring and management thus preventing theft, tailgating, and unauthorized access.

  1. A more connected, data-driven world with AR, VR, AI, Machine Learning, and Big Data

Virtual home tours are now extremely popular as social distancing becomes the norm. Even otherwise, virtual viewing of homes closes the gap between owners and tenants as Augmented Reality (AR) and Virtual Reality (VR) facilitate enhanced 3D experiences and a 360-degree view of the property. Viewers can view every nook and corner and get a sense of space through virtual visits.

Virtual tours also come in handy while selling properties since they can be viewed from any part of the world. AI in tandem with machine learning and big data is doing the necessary digital footwork for property managers. These technologies assess property demand and price trends to ensure that buyers and renters get exactly what they are looking for. This in turn allows you to showcase more relevant properties based on what they are looking for.

Big data also gives you a better picture of what’s happening with your property and allows you to have a solid grip on things in general in real-time. Then of course there are AI-powered chatbots that help property managers offer complete support, be it by handling tenant inquiries or by replying to their emails. Chatbots are also being integrated into websites to track leads and garner higher lead-to-lease conversions.

The final verdict

Proptech is just what everyone needs in the real estate business irrespective of the size of their business. It isn’t going anywhere and will in fact continue to offer better functionalities as it evolves. It is the only way to tide over all the hurdles that the ongoing pandemic has brought along. It improves your performance with better reporting, monitoring, and prediction capabilities.

All you need is a perfect technology partner who can help you get started. As Mark Rojas, CEO and Founder of Proper points out, “Property managers don’t often come from an accounting background — usually, they have a real estate license, so that lack of expertise can put them in a position where they can’t scale their portfolio, or if they try to, things break.”

Build your Proptech stack with Trigent

A cloud-based property management platform can do wonders for your real estate business. Though moving manual processes to automated platforms can be a bit overwhelming for the uninitiated. Trigent with its competent team of technology experts can help you build a robust proptech stack aligned with your business goals to help you drive growth and revenue.

Allow us to partner with you to do more. Call us today for a business consultation.

References

  1. https://www.grandviewresearch.com/press-release/global-real-estate-market
  2. https://assets.kpmg/content/dam/kpmg/tr/pdf/2017/12/proptech-bridging-the-gap.pdf

Top 5 Trends in the Logistics Industry to Look Out for in 2021

Logistics has been around for ages and has undergone major transformations time and again. With new advancements in technology, it continues to stretch its horizons. The burgeoning eCommerce sector has further propelled its demand. The logistics market globally is expected to touch $12,975.64 billion by 2027, at a CAGR of 6.5% for the forecast period 2020 to 2027.

Supply chain optimization technology companies Locus and Shippo recently announced $50 million in funding to expand geographically and invest in additional technology enhancements for last-mile optimization as eCommerce continues to grow globally. The eCommerce sales surged in the first quarter of 2021 by 39 percent compared to the first quarter of 2020, while the US domestic parcel market is expected to touch 100 million packages per day by 2023.

With logistics automation, IoT-enabled connected devices, and tech-driven logistics services coming into play, it’s safe to assume we are in for some significant changes in the industry. But then, change is not always bad because it brings opportunity too. In the current scenario, it has ushered in new business models and greater customer expectations. Amazon and many others are already putting customers into the habit of expecting same-day delivery. Needless to say, fast, flawless service has now become an industry standard.

There is no denying technology and changing times have sparked new trends that are all set to shape the future of transportation and logistics. While companies like Locus are leveraging technology solutions to improve visibility and on-time performance, those like FedEx are leveraging blockchain to increase their competitiveness. So let’s look at the top 5 trends that are forcing logistics companies to adjust their sail.

1. Artificial Intelligence (AI) and Machine Learning (ML)

According to a McKinsey survey, AI can help enterprises maximize their gains by more than 50 percent a year. Not surprising then, all forward-thinking organizations are now eager to adopt AI technologies. AI and ML can address problems early on and propose solutions that can help tide over challenges and improve operational efficiency. AI algorithms with the help of ML can help companies address demand fluctuations effectively. They help reduce operating costs, plan supply chain processes, and bring intelligence to administrative tasks to accelerate data-based processes. AI and ML are improving every aspect of warehousing operations, thus increasing profits. For instance, AI helps them access critical information, while machine learning helps them make sense of this information to predict and track trends and make smarter business decisions.

2. Internet of Things (IoT)

IoT sensor technology and connected IoT devices have simplified logistics chores to a great extent. From tracking shipments and inventory to vehicles and equipment, just about everything is easily accessible thanks to IoT. Modern enterprises now rely on IoT-powered container management to increase fuel efficiency, ensure preventative maintenance, and enable real-time monitoring. Drones and self-driving automated vehicles come with IoT sensors to ensure timely deliveries.
IoT startups and logistics companies are joining hands to adopt a proactive approach to container operations. Hapag-Lloyd, for instance, collaborated with Globe Tracker to come up with Hapag-Lloyd LIVE that offers powerful features like real-time GPS location, temperature information, and power-off alerts. With its fleet of around 100,000 containers equipped to serve better, this initiative will ensure enhanced supply chain transparency.

Juan Carlos Duk, Managing Director Global Commercial Development at Hapag-Lloyd, elaborates, “Customers expect more reliable supply chains, so the industry needs to change and invest sufficiently. It is imperative that we understand and fulfill our customers’ needs faster than our competitors. Inviting our customers to further shape our real-time monitoring products right from the beginning will allow them to receive products that are tailor-made for their needs – while giving us a chance to deliver the best possible service at the same time.”

3. Radio Frequency Identification (RFID)

While sensors continue to hold an important place in cargo ships, trains, and alarm systems for tracking and monitoring purposes, tags or sensors are also placed on products enabled by RFID technology. Data is sent via radio waves to be processed for tracking inventory. This is a popular labor-saving technique that allows businesses to scan tags, barcodes, and labels to get information pertaining to their containers. RFID tags have been used increasingly in the apparel sector, among many others.

The logistics industry is now leveraging RFID to get real-time visibility of goods, reduce errors, plan product locations in warehouses, and even measure temperatures in case of chemicals and medicines to ensure that the right storage requirements are met. RFID systems can pinpoint the exact location in real-time, giving logistics managers a bird’s eye view on trucks, pallets, and inventory to see things exactly the way they are across the supply chain. In sudden events or unforeseen circumstances, RFID systems work proactively by changing a delivery route.

4. EDI/API integrations

Both EDI (electronic data interchange) and API (application programming interface) are crucial for logistics companies to integrate data across communication channels. APIs, however, bring more power and flexibility to enable companies to exchange data with cloud-based apps and other digital ecosystem systems seamlessly. API integrations can be used to connect eCommerce stores with fulfillment centers to meet consumer demands successfully when same-day or next-day deliveries are becoming so popular.
Modern businesses are now exploring new possibilities by integrating EDI and API rather than choosing one over the other. They serve as a smarter solution for those who wish to modernize but are reluctant to give up on their traditional EDI solutions. In fact, the allure of an integrated platform is simply impossible to resist. It allows companies to upgrade their legacy systems and evolve into an environment that facilitates end-to-end visibility to conduct business rapidly.

5. Disruptive technologies

Technology adoption in warehouse automation globally is expected to grow from 8 percent in 2019 to 45 percent by 2030. Supply chain and logistics companies worldwide are accelerating digital transformation initiatives to make their operations more responsive. Disruptive technologies are now taking over every sphere of logistics, positively impacting businesses and those who run them.

83 percent of those participating in a survey by MHI in collaboration with Deloitte believed digital supply chains would become the predominant model in just five years. Says John Paxton, CEO of MHI, “Supply chain resilience has never been more important. Companies that made investments in digital technologies prior to the pandemic were more prepared and able to adapt, survive, and even thrive during this disruption. They will also be ready when the next crisis inevitably hits.”

Some of the top technologies that are making waves and helping organizations brave new storms include:

Blockchain – Relatively new but extremely powerful, blockchain is helping industry leaders induce transparency into their business. It facilitates safe transactions through an irrefutable decentralized ledger system and ensures quicker approvals and clearance. Blockchain with its trustless peer-to-peer network increases efficiency, reduces human error, and prevents fraud. For companies that are committed to enforcing digital initiatives, blockchain should be on the cards.

Robotics – Robotics play a significant role in increasing the speed, productivity, and accuracy of supply chain processes while ensuring that human jobs stay intact. Rather than replacing humans, they play a collaborative role to increase overall efficiency. For instance, collaborative robots offer assistance to humans in picking up, packing, and placing goods as required. On the other hand, autonomous mobile robots can help pick up goods and transport them to storage facilities. There are software robots that can do mundane, repetitive tasks to allow human workers more time to focus on chores that need human intervention. Logistics companies are leveraging Robotic Process Automation (RPA) for managing simple clerical tasks in areas like order management and after-sales service to reduce overhead costs and eliminate human error.

Related: Automated pricing operations powered by RPA helped a leading 3PL improve its revenue by 40%

Predictive analytics – Predictive analytics adoption, which currently stands at 31 percent, is expected to grow to 79 percent in the next 3-5 years. A good 43 percent of respondents plan to up their spending on predictive and prescriptive analytics to more than $ 10 million. Predictive analytics drives supply chain companies towards resiliency, helping them manage inventory, maintenance, pricing strategies, and forecasts.

Predictive analytics helps choose faster routes based on traffic, distance, weather, fuel consumption, and vehicle condition. It also helps anticipate maintenance of equipment and vehicles to minimize downtime. It forecasts demand accurately across any logistics network using historical data and market analysis data. It also helps companies adjust their prices based on need. Demand forecasts also help supply chain managers maintain an optimal level of inventory to ensure that demand is met at reduced costs by storing stock at appropriate distribution centers.

Cloud Technology – Software-as-a-service products hosted in public clouds are now a given, considering public cloud solutions are easier to implement. They allow logistics companies to leverage pay-per-use models, thereby necessitating low capital investment. Companies do not have to pay for the hefty cost of maintaining the IT infrastructure and yet get the security and scalability that the cloud offers.

Logistics companies are now leveraging cloud integrations to collect data from management systems, collaborate, and communicate to build process efficiencies and garner better business outcomes. Cloud-integrated logistics is not confined to time or space and gives greater freedom and accessibility that we desperately need today.

Sharpen your digital edge with Trigent

Trigent, with its decades of experience in the logistics sector and a process-driven approach, has been helping supply chain leaders and their ecosystem partners respond intelligently to market disruptions. Our technology experts help create lasting value by giving you keen insights into market trends and empowering you to adopt the latest innovations. Our solutions are custom-made to help you manage diverse aspects of transportation and logistics with amazing ease.

Call us today to book a business consultation.

References

Can Salesforce IoT Cloud Fill the Customer Experience Gap?

With the onset of the pandemic, organizations worldwide fast-tracked their digital transformation endeavors overhauling their internal tech stack and data capabilities. An immediate need to move physical operations online largely propelled the process. From closing sales deals over business dinners, we had quickly moved to engaging with clients in digital spaces. Among the many challenges the pandemic ushered in, the one that daunted every organization was ensuring a stellar customer experience against all odds.

Salesforce known for its cutting-edge solutions has been consistently deploying emerging innovative technologies like the Internet of Things (IoT) to empower them. IoT is driving business growth by enabling real-time management of critical systems across industries. It comes as no surprise that the global IoT cloud platform market is all set to cross USD 5262.7 million by 2025.

The high demand for automation across sectors has contributed to the growth of the IoT-connected machines market. By 2027, the global IoT connected machines market is predicted to touch USD 1.3 trillion with North America holding a dominant position with its 2019 revenues standing at USD 91 billion.

Salesforce is helping enterprises combat modern challenges in a digital-first selling world with solutions that can help them soar and serve their customers better.

Explains Warren Wick, EVP AMER Commercial Sales and Chief Revenue Officer, Sales Cloud, “Over the past year, we held more than six million calls with customers to understand what they needed to be successful as they worked to transform their business with more urgency than ever before. We’ve reimagined Sales Cloud to guide every company as they rethink the digital sales experience, from leads to coaching to processing revenue.”

Enterprises are now generating 21% more sales leads every day in 2021 as compared to the previous year thanks to Salesforce. There are several success stories to tell when it comes to Salesforce and the many organizations it has been helping worldwide to drive growth and offer a better customer experience. With IoT Cloud, Salesforce is also helping them bridge the customer experience gap. We will tell you how.

The IoT edge from Salesforce

IoT is an ecosystem; one where physical objects are connected across geographies through an IP address that connects them via the Internet. The devices connect, communicate, and help users come up with real-time insights and analytics to improve business outcomes. Salesforce has been offering IoT services through Salesforce IoT Cloud, Salesforce IoT explorer, and Salesforce Einstein services, to facilitate data collection and analysis.

As per a survey conducted by Forbes Insights in collaboration with Intel involving 700 executives from diverse industries, it was observed that practically all the industries had witnessed significant improvements in several areas including customer experience.

Salesforce IoT Cloud connects devices, apps, sensors, software, etc. to collect contextual data and give a better understanding of the customer journey. This enables enterprises to engage with customers and help them better with proactive customer support. While many have been investing in IoT adoption, their success rate varies greatly. But those who have leveraged the Salesforce platform have been able to integrate the data obtained from IoT into their CRM systems to reimagine the way they serve, sell, and promote. Most importantly, it has helped them take a step further towards their customers closing the experience gap in the most meaningful manner.

Customer experience has always been looked upon as a critical factor for enhancing customer satisfaction, brand loyalty, and revenues. Salesforce understands this well and offers a world of benefits to its users. The top ones include:

Seamless connectivity between devices and users

The profiles of customers are linked to the devices they use and this creates seamless connectivity to streamline operations and respond to events in real time. Tesla’s self-driving cars are a classic case in point and set an example as to how much you can achieve with IoT.

General Motors with its crisis assistance services came as a savior during hurricane Dorian wherein it could help those trying to escape the hurricane with real-time direction, free calls, routing to shelter and basic amenities, an in-vehicle WiFi hotspot, and much more.

Real-time analysis based on context

Without customer context, it would be impossible to analyze past behaviors and take remedial action in real time. Machine learning plays a big role in providing it. Data collected from diverse locations and devices give a realistic picture of what’s happening and where taking into account customer history, service history, and location.

Opportunities to serve better

With so much information at hand, you get to know exactly how the products are performing, whether they are due for maintenance, are there any new updates, is the warranty about to expire, etc. Salesforce IoT Cloud helps you manage all of this with the help of predefined rules that are orchestrated based on performance metrics.

The Sales and Support teams are instantly notified if the product fails to perform as per the expected standard. This kind of data helps in predicting behaviors while providing opportunities to enhance customer retention.

Offers a low-code, user-friendly platform

The fact that Salesforce employs low-code ensures that enterprises don’t have to recruit dedicated staff or a data scientist to manage IoT-related processes. A few clicks and you get all the information you need.

With the right triggers and responses in place, IoT takes away the stress and sends data to relevant platforms. A simple act like generating a lead form for a customer whose product is about to fail can have a positive impact on the customer experience while ensuring a substantial reduction in costs.

A win-win for all

A proactive approach strengthened by the extraordinary capabilities of Salesforce IoT Cloud enables you to understand your customers and engage with them in more meaningful ways. Salesforce allows you to export your IoT data in whichever format you want. It is easy to integrate into diverse business environments and there are multiple use cases that are currently being powered by IoT.

Salesforce Einstein with the help of AI technologies helps teams across departments like sales, marketing, and IT become more predictive and proactive when it comes to offering a stellar customer experience. Salesforce IoT Cloud empowers enterprises with IoT-driven tools and data-driven solutions to build trust and fill the customer service gap efficiently.

As Victor Abelairas, GM of Tridium Innovation at Honeywell Connected Enterprise explains, “Our sellers were able to continue their sales process virtually without skipping a beat. But more importantly, we were able to empower the rest of the company to stay engaged with the sales team and know what was happening with customers at all times, without having the day-to-day interaction in the office that they were used to. At the end of the day, we want to provide a better customer experience by understanding our customers more holistically than we would have otherwise.”

Deliver a better customer experience with Trigent

Our team of Salesforce consultants can help you integrate Salesforce IoT Cloud within your business environment to help you respond faster and serve better.

They understand exactly what it takes to enhance productivity and improve revenues. They can help you understand the many nuances of Salesforce IoT Cloud right from IoT implementation to customization to create engaging customer experiences.

Call us today to book a consultation and discover infinite possibilities with Salesforce IoT Cloud adoption.

Cloud: a lifeline for the healthcare Industry

The healthcare industry has been steadily expanding, owing to a rising aging population and the growing trend of wellness centers. With a pandemic in the mix, however, the industry has been left burdened and unprepared. The silver lining here is that people have embraced telehealth services. With the onset of Covid 19, the number of users accessing e-healthcare services has catapulted. Doctors can now provide remote care to patients from the safety of their homes, making life easier for everybody involved.

Cloud has played a heroic role in these trying times. Even those that swear by traditional systems established regulations, processes, and operational methods, have had to make the mental, cultural, and ultimately, physical switch to the Cloud. Admittedly for them, the pros outweigh the cons.

Saving time, reducing costs, increasing efficiency

When Hunterdon Healthcare, a healthcare center in New Jersey, migrated to the Cloud, they saved $1.3 million in IT costs. With a Cloud-based system, tasks are simplified, making the turnaround quick and seamless. Processes are streamlined, thereby eliminating silos and enhancing resource utilization. Cloud-based technology brings with it a sense of ease and convenience, cutting down administrative and hardware costs in the process. In hospitals that use legacy systems, a lot of time and effort is lost on manual data collection and transfer, notwithstanding the additional costs invoked by human error. Cloud brings operational efficiency into play – giving patients better care and healthcare organizations a better bottom line. While there is an initial cost incurred to transform legacy systems into Cloud-based ones, in the long run, the cost of running the latter is much lower. Right now, as physicians, nurses, and other healthcare workers are (at best) experiencing exhaustion, Cloud-based systems are proving to be a necessary, life-saving investment.

Interoperability and collaboration

Interoperability between hospitals, diagnostic centers, clinics, dispensaries, pharmacies, etc., is perhaps the biggest advantage of Cloud. Different information technology systems can communicate with each other, making it easy to compile a complete and comprehensive patient history record – this helps physicians make informed decisions. Further, with Cloud, one can access patient data and other applications remotely – this drastically scales the reach of medicine, especially to rural areas. Research into Covid 19 has shown that individuals with pre-existing conditions and compromised immunity are more susceptible to the virus. When testing for Covid 19, access to one’s complete medical records helps doctors prioritize cases and provide care accordingly.

Real-time remote care

Transcending time, distance and other variables, cloud-enabled IT relays real-time information, which cuts down the time, cost and effort involved in physically going to a healthcare facility, waiting for an appointment, etc. Real-time e-diagnosis has been widely helpful amidst the pandemic, ensuring that people do not unnecessarily put themselves at risk by visiting hospitals for non-Covid-related medical issues. Instead, complying with social distancing norms, telehealth services help doctors communicate directly with patients, and make a diagnosis (and if necessary, a treatment plan) without putting either party at risk. Research by McKinsey and Company shows that out of a number of people that had canceled medical appointments during the lockdown, 44% accessed telehealth options. They also found that online searches for telemedicine increased more than ninefold. Since Cloud-based healthcare facilities keep track of the numerous technological advances in medicine, it helps improve patient outcomes, giving them an advantage over facilities that do not use Cloud services.

Data security on cloud

The biggest apprehension with cloud-based systems is data security. The confidentiality and security of one’s medical data is an obvious concern, but Cloud systems can reduce risks by complying with regulations and policies like GDPR (General Data Protection Regulation) and HIPAA (Health Insurance Portability and Accountability Act).

Skilled personnel

Other worries include internet connectivity issues, unskilled personnel, and worries over a lack of the ‘human’ element. The implementation of training programs will help familiarize staff with the workings of Cloud systems. As for the human element or the lack thereof, it is important to note that like with everything else in the service industry, healthcare too, has had to be tailored to suit consumer expectations in terms of speed, comfort, etc. If anything, therefore, Cloud-based systems provide patients with a value-based service.

Although it took a pandemic to catalyze the industry’s adoption of cloud services, there is no denying that it is the future of healthcare. The benefits and undiscovered potential of Cloud could redefine diagnoses, treatments, and more. Trigent helps healthcare organizations that are at any Cloud maturity stage – whether it is on an advisory level, migrating from a legacy system to the Cloud, developing a particular application, adapting portfolios to match the evolved Cloud architecture or any other Cloud service.

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Ref:

  • Siwicki, B. (2019). Hunterdon Healthcare migrates to Google Cloud/G Suite and saves $1.3 million.
  • Fabius, V., Kohli, S., Timelin, B., & Veranen, S. (2020). Meet the next-normal consumer.

Trigent excels in delivering Digital Transformation Services: GoodFirms

GoodFirms consists of researched companies and their reviews from genuine, authorized service-buyers across the IT industry. Furthermore, the companies are examined on crucial parameters of Quality, Reliability, and Ability and ranked based on the same. This factor helps customers to choose and hire companies by bridging the gap between the two.

They recently evaluated Trigent based on the same parameters, after which they found the firm excels in delivering IT Services, mainly:


Keeping Up with Latest Technology Through Cloud computing

Cloud computing technology has made the process of meeting the changing demands of clients and customers. The companies who are early adopters of the changing technologies always achieve cutting-edge in the market. Trigent’s cloud-first strategy is made to meet the clients’ needs by driving acceleration, customer insight, and connected experience to take businesses to the next orbit of cloud transformation. Their team exhibits the highest potential in cloud computing that improves business results across the key performance indicators (KPIs). The Trigent team is instilled with productivity, operational efficiency, and growth that increases profitability.

The team possesses years of experience and works attentively in the cloud adoption journey of their clients. The professionals curate all their knowledge to bring the best of services to the table. This way, the clients can seamlessly achieve goals and secure their place as a modern cloud based-enterprise. Their vigorous effort has placed them as the top cloud companies in Bangalore at GoodFirms website.

Propelling Business with Software Testing

Continuous efforts and innovations are essential for businesses to outpace in the competitive market. The Trigent team offers next-gen software testing services to warrant the delivery of superior quality software products that are release ready. The team uses agile – continuous integration, continuous deployment – and shift-left approaches by utilizing validated, automated tools. The team expertise covers functional, security, performance, usability, accessibility testing that extends across mobile, web, cloud, and microservices deployment.

The company caters to clients of all sizes across different industries. The clients have also sustained substantial growth by harnessing their decade-long experience and domain-knowledge. Bridging the gap between companies and customers and using agile methodology for test advisory & consulting, test automation, accessibility assurance, security testing, end to end functional testing, performance testing the company holds expertise in all. Thus, the company is dubbed as the top software testing company in Massachusetts at GoodFirms.

Optimizing Work with Artificial Intelligence

Artificial intelligence has been the emerging technology for many industries during the past decade. AI is defining technology by taking it to a whole new level of automation where machine learning, natural language process, and neural networks are used to deliver solutions. At Trigent, the team promises to support clients by utilizing AI and providing faster, more effective outcomes. By serving diverse industries with complete AI operating models – strategy, design, development, and execution – the firm is automating tasks. They are focused on empowering brands by adding machine capabilities to human intelligence and simplifying operations.

The AI development teams at Trigent are appropriately applying the resources to identify and govern a process that empowers and innovate business intelligence. Besides, with their help with continuous processes enhancements and AI feedback systems, many companies have been increasing productivity and revenues. Therefore, helping clients to earn profit with artificial intelligence, the firm would soon rank in the list of the artificial intelligence programming company at GoodFirms.

About GoodFirms

GoodFirms, a maverick B2B Research and Reviews Company helps in finding Cloud Computing, Testing Services, and Artificial Intelligence firms rendering the best services to its customers. Their  extensive research process ranks the companies, boosts their online reputation and helps service seekers pick the right technology partner that meets their business needs.

Trigent Recognized as Top Cloud Consultants 2020

The numerous possibilities in adopting cloud services in your business can sometimes be overwhelming. Here at Trigent, our vision is to help businesses realize the full potential of cloud, irrespective of their maturity stage in the cloud journey.

Thanks to its cloud-led strategy, Trigent has empowered organizations to drive business acceleration, connected insights, and customer experience. We help them maximize their returns from their cloud investments by building impactful and disruptive cloud-based offerings. We understand legacy infrastructure and applications, having been in the business for over two decades. This puts us in a strong position to modernize legacy applications through the cloud, SaaS, and microservices building blocks.

In recognition of our proven success in cloud transformation, we’re delighted to announce that we’ve been named by Clutch as one of the top Cloud Consultants in 2020! Clutch is a company list resource that helps connect businesses with the best-fit agencies or consultants they need for their next big business challenge. Clutch cuts through disorganized market research by collecting client feedback and analyzing industry data, arming businesses with the insights and analysis they need to connect and tackle challenges with confidence.

We’re delighted to have harnessed cloud to help businesses improve their results across KPIs such as employee productivity, operational efficiency, growth, and profitability.

Performance testing on cloud

Ensuring good application performance is crucial, especially to critical web applications, that require fast cycle times and short turnaround times for newer versions. How can such applications be optimally tested without spending a fortune on tools, technology, and people but still ensure quality assurance and on-time release? With tightening budgets and time-consuming processes, IT organizations are forced to do more with less.

A judicious combination of tools, the available cloud platforms, and well thought out methodology provide us the answer. While it is proven that open source software can reduce software development cost, there hasn’t been much use of open source tools for testing until the cloud computing paradigm has become more readily available. Until now performance testing on a large-scale testing project using test tools on dedicated hardware to model real-world scenarios has been an expensive proposition. However, cloud testing has changed the game.

Performance testing on the cloud can be broadly classified into two categories:

  1. Cloud Infrastructure for Test Environment – Performance testing always requires some sophisticated tool infrastructure. The test infrastructure requirement could vary from having specific hardware for specific tools, the number of hardware, licenses, back-ups, Bandwidth, etc. In the past, getting all the required hardware was not only challenging but also in many cases, the performance testing was not adequately tested due to missing test tools. With Cloud testing, one can just focus on performance testing and simply not on the infrastructure. Any tool be it open source like Grinder, JMeter, or any licensed software products like Silk Test Performer can be easily set up and run the test on the AUT (Application Under Test). There is some time required for setting up the tool and also requires few test runs to ensure the load injectors (the client machine that generates load) do not cause bottlenecks. This environment may be best suited in a typical waterfall model scenario where the software is evaluated and tuned at the end of the software development cycle.
  1. Cloud as a Test Tool – There are different sets of software testing tools that are readily available in the Cloud as a SaaS model. The test tool is readily available on the cloud, therefore no setup required, just subscribe and you are all set to go thus saving time in setup. Also, their system configuration is optimized to generate the required load without causing the bottlenecks. Some of the readily available test tools on Cloud are – LoadStorm, CloudTest by SOASTA, BrowserMob, nGrinder, Load-Intelligence (Can Use JMETER in Cloud), etc. This environment is more suited in an Agile scenario, where the same tasks need to be performed for smaller iterations from the initial stage of the SDLC itself. So, here you just have the scripts ready and upload to the cloud run the test and once you have the requirement metrics, you sign-off.

Conclusion – A combination of carefully selected testing tools, QA testers, readily available cloud platforms, and a sound performance test strategy, can make bring the same benefits as of the conventional methods at a much lower cost.