The transport and logistics (TLS) companies operate in a decidedly complex market with numerous dynamic variables, including high investment, fluctuating oil prices, multimodal freight policies, large data, and human attributes. Mobility solutions streamline operations while offering substantial operational and cost advantages. Consequently, transport companies are able to extend the value to their customers by offering fast, flexible, and reliable services.
Operational challenges associated with the Logistics Industry
All businesses, regardless of the field of activity, must buy and sell products that have to be moved from one location to another. Also, people are swamped with work and prefer to buy things online instead of going to a supermarket. The need for logistics today is progressively increasing because eCommerce has become a major trend, and freight is considered the lifeblood of a country’s economic development.
However, dealing with logistics processes has always been a complex and arduous task. Companies with large fleet operations often struggle with operational challenges and inefficiencies.
Major challenges that logistics teams encounter:
- Adherence to regulations
- Organize and demystify operations
- Offering categorized, custom-made services
- Logistic and workforce management
Opportunities to reap the benefits from mobility solutions
By leveraging mobility solutions, TLS companies reap the benefits of operational efficiency, mainly reduced operational costs. Cloud-based mobile apps provide a bird’s eye view of the fleet and boost efficiency in functioning. These apps are delivered across devices and platforms enabling stakeholders, field personnel, and analysts to easily access and use them to monitor at any point in time. A connected fleet on a mobile app enables tracking of operational systems, preventative maintenance, hours of equipment usage, resource utilization, etc.
The GPS tracking systems monitor the movement of vehicles, shipments, and cargo in real-time accounting for any breakdowns, accidents, or delays. Automation replaces many laborious manual processes enabling legacy companies to upgrade to digital methodologies. Standardizing processes and workflows using mobile applications ensures a paperless workflow with digital dashboards that help in making quicker decisions. Automating sales and customer services’ communication cuts downtime/resources on repetitive and predictive tasks and reduces the scope for delays and human errors.
The most important feature of a mobile app is it facilitates gathering and synthesizing data. Firms mine data for better insights into customer preferences, performance enabling critical decision making. According to a report from McKinsey Global Institute, companies that embrace analytics can generate additional 3 to 5 percent return on sales.*
Leveraging Mobility Solutions by Logistics companies (Surge, HDFleet, and ReedTMS)
In the last several years, logistics has been seeing significant growth because of developments in technology, and organizations are tempted to make the most of the new-fangled innovations and continual evolutions. The augmented demand for mobility has created the need to focus on challenges such as investment and capricious gas prices. The logistic business has created a mobile transportation system that can satisfy the imminent requirements of the economy and society. The main goal of mobility solutions in the logistics industry is to improve the efficiency and safety of transportation, coupled with bettered environmental sustainability.
- Operations – Fleet management solutions enable tracking multiple vehicles with their latest location, generating MIS reports for analyzing productivity.
- Route planning – Mobility solutions bring the capabilities of planning the best routes – a factor critical in logistics to save time, fuel, and thus optimize costs.
- Geo-fencing – A Geo-fence configured into an app prompts or triggers a pre-programmed alert when a mobile device enters or exits a virtual boundary set up around a geographical location. They are particularly useful to monitor the fleet so as to reduce cost and trigger warnings to drivers entering uncharted territory or deviating from their route.
- Control & Safety – The apps monitor the driving pattern and in turn, provide the safety index of the driver. It’s an excellent tool for performance analysis and to incorporate performance-related incentive systems. It also helps in continuously tracking vehicles with location and real-time photos & videos that in turn help in claiming insurance. The systems can also constantly monitor driver’s conditions and alarm us in case of violation of traffic rules such as usage of phone while driving, rash driving, overspeeding, and stopping at unauthorized locations.
- Documentation – Freight documentation is completely digitized, cutting down manual labor and errors. In case of accidents, providing documentation is easier for claims and procedures. The digital driver’s license or digital copy of a driver’s license, stored in a smartphone can be used to authenticate documentation.
- Influences decision-making – Applications gather data about demand and supply, observe business performance, and help in making key decisions for a company.
- Customer Services – Mobile apps improve the quality of customer service by providing a friendly user interface, end-to-end shipment tracking, manage customer complaints, act as proof of delivery, alerts, and notifications.
The Fitting Solution for Your Enterprise
Trigent’s Mobility Services team is well-equipped to develop applications and tools whether it is for your existing systems or new business needs. We develop solutions that have the ability to seamlessly integrate with the existing systems. We explore the progressive web, native, cross-platform, and hybrid applications and our experts prescribe the most suitable one keeping in mind your current and future requirements. Our secure, reliable, scalable apps enable you to achieve operational efficiency and reduce costs significantly.